Terms and Conditions

Terms and Conditions

By accessing or using AlterSpin Casino, you agree to be bound by these Terms and Conditions in their entirety. Players are advised to read this document carefully before registering an account or placing any wager. AlterSpin Casino reserves the right to amend these terms at any time, with changes taking effect immediately upon publication on the site.

Eligibility and Account Registration

To register and play at AlterSpin Casino, you must:

• Be at least 18 years of age (or the legal gambling age in your jurisdiction, if higher)
• Be a resident of a country where online gambling is permitted under applicable law
• Register only one personal account — duplicate accounts will be closed and any funds forfeited
• Provide accurate, current and complete personal information during registration
• Not register on behalf of any other person or use an alias

AlterSpin Casino reserves the right to request identity verification documents at any stage of the player relationship. Failure to provide satisfactory documentation may result in account suspension or withdrawal restrictions.

Bonus Terms and Promotional Conditions

All bonuses offered at AlterSpin Casino are subject to the following general conditions unless stated otherwise in the specific promotion terms:

• Slot games contribute 100% toward wagering requirements
• Live casino games contribute 10% toward wagering requirements
• Video poker contributes 20% toward wagering requirements
• Players who attempt to abuse bonuses through coordinated or irregular play patterns may have their bonuses cancelled and winnings voided

Deposits and Withdrawals

All deposits must be made from payment methods registered in the player’s own name. Third-party deposits are strictly prohibited and will result in account termination. AlterSpin Casino does not charge fees on deposits, though payment providers may apply their own transaction charges.

Withdrawal requests are processed after full KYC verification has been completed. The casino aims to process verified withdrawal requests within 24 hours for e-wallets and cryptocurrencies, and within three to five business days for card and bank transfer requests. The minimum withdrawal amount is €20.

Account Security

Players are responsible for maintaining the confidentiality of their login credentials. Any activity conducted via a player’s account is the responsibility of the account holder. If you suspect unauthorised access to your account, contact support immediately at support@alterspincasino.com.

Two-factor authentication is available and strongly recommended for all accounts. AlterSpin Casino will never request your password via email, live chat or telephone.

Game Rules and Fair Play

All games offered at AlterSpin Casino use certified random number generators (RNG) audited by independent testing laboratories. The casino maintains a mathematical edge on all games, which means that long-term profitability for players is not guaranteed.

• Game rules are displayed within each game interface
• Any malfunction in a game voids all pays and plays for the affected round
• AlterSpin Casino reserves the right to suspend any game at any time for technical maintenance
• Players who exploit software errors or vulnerabilities will have winnings confiscated and accounts closed

Responsible Gaming Obligations

AlterSpin Casino is committed to promoting responsible gambling. The following tools are available to all registered players free of charge:

• Deposit Limits: Daily, weekly and monthly caps on deposits
• Session Time Limits: Automatic logout after a defined period of play
• Reality Checks: On-screen reminders of time spent playing
• Self-Exclusion: Temporary or permanent exclusion from the platform
• Account Cooling-Off: Short-term pause on gambling activity

Players experiencing difficulties with gambling are encouraged to seek help. The international problem gambling helpline is available 24/7 on 1-800-522-4700. Additional support is provided by GamCare and Gamblers Anonymous.

Privacy and Data Protection

Personal data collected during registration and account operation is processed in accordance with applicable data protection legislation. AlterSpin Casino does not sell personal data to third parties. Data is used solely for account management, identity verification, fraud prevention and regulatory compliance.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the jurisdiction in which AlterSpin Casino is licensed. Any dispute arising from the player relationship should first be directed to the support team. If unresolved, players may escalate complaints to the relevant regulatory authority listed in the casino’s licence documentation.

Amendments

AlterSpin Casino reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the platform following any amendment constitutes acceptance of the revised terms. Players are encouraged to review this page periodically to stay informed of any changes.

18+ only. Gambling involves risk. Please play responsibly.